What was the first McDonald’s restaurant feature?

Study for the McDonald's Club Test. Learn with flashcards and multiple choice questions, complete with hints and explanations. Prepare thoroughly for your test!

The first McDonald’s restaurant feature was the self-service menu, which significantly changed the fast-food industry. This concept allowed customers to directly choose and pay for their items from a menu displayed on the wall, streamlining the ordering process and increasing efficiency. The self-service model empowered customers by giving them control over their meal selections, which was a novel approach at the time.

This innovation laid the foundation for the fast-food experience, making it quicker and more accessible. The self-service menu concept was pivotal in setting McDonald's apart from traditional dining where customers would usually wait to be served by a waiter. It not only facilitated faster turnover of customers but also emphasized convenience, an aspect that has remained central to McDonald's operations.

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