What training method is used for new crew members in the restaurant?

The use of side-by-side training using FRED is an effective method for onboarding new crew members in a restaurant setting. This hands-on approach allows new employees to learn directly from experienced staff in real-time, ensuring that they receive immediate feedback and practical guidance while performing their tasks.

FRED, which stands for "Feedback, Review, Evaluate, and Develop," is a structured training program that emphasizes practical skills development. This method helps new crew members to understand the operational flow, customer service expectations, and food safety standards while being actively engaged in the work environment. Through this immersive experience, new hires can ask questions as situations arise and gradually build their confidence and competence in the role.

While online training modules and classroom-style sessions can provide foundational knowledge, they lack the immediate application and personalized oversight that side-by-side training offers. Peer-led workshops may also be beneficial, but side-by-side training is uniquely suited for the fast-paced environment of a restaurant, promoting quick learning and adaptation in various scenarios they will encounter during their shifts.