If you observe an employee rushing and producing poor-quality sandwiches, what is the first action you should take?

Helping the employee and clearing the screen is the most effective first action in this scenario. This approach addresses the issue collaboratively and demonstrates a supportive work environment. By assisting the employee, you can help them understand the importance of quality and potentially identify the reasons behind their rush, such as workload or stress. Additionally, clearing the screen can help prevent further mistakes and allow for a reset to focus on producing better-quality sandwiches.

Engaging with the employee directly facilitates a team-oriented atmosphere, encouraging open communication instead of creating an adversarial situation. This method fosters a culture where coworkers support one another in maintaining high standards of quality and efficiency. Instead of jumping directly to reporting them or telling them to stop, this more hands-on approach allows for constructive feedback and immediate improvement.