If a crew member wishes to no longer work with another team member, what is your appropriate response?

In a situation where a crew member expresses a desire to no longer work with another team member, choosing to report the issue to the General Manager demonstrates a commitment to maintaining a professional work environment and addressing interpersonal conflicts appropriately. This approach helps ensure that the matter is handled with the necessary seriousness and in accordance with the company's policies and procedures.

Reporting the issue allows trained management to mediate and find a resolution that ensures both crew members can work in a positive and productive environment. It may also prevent the conflict from escalating, which could disrupt the workplace atmosphere or affect team dynamics.

In contrast, encouraging the crew members to resolve the issue among themselves may not always be effective, particularly if the situation is already tense or if there is a significant power imbalance. Advising them to ignore the issue fails to address the underlying conflict, likely allowing it to fester rather than resolve. Speaking to the crew member in question directly could lead to further misunderstandings or confrontations if not managed carefully.

Thus, reporting the issue to an appropriate authority not only upholds professional standards but also promotes a healthier work environment for everyone involved.