If a crew member reports receiving inappropriate messages from another crew member outside work, how should you handle it?

Addressing inappropriate messages between crew members outside of work is crucial for maintaining a safe and respectful workplace environment. Reporting the issue to the General Manager is the appropriate course of action because it ensures that the matter is taken seriously and handled professionally. The General Manager is trained to deal with such situations and can take the necessary steps to investigate the complaint and implement any required actions, such as intervening or providing support to the affected crew member.

By taking this route, you are not only protecting the individual who reported the incident but also upholding the integrity of the workplace culture. It demonstrates that the organization has policies in place to address inappropriate behavior, fostering a supportive environment for all employees. Additionally, it helps to prevent potential escalation of the situation, ensuring that all employees feel safe and respected at work.